Tariff

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Cancellations

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Before you book please check our cancellation policy 

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We require a £25 non refundable deposit to secure your cats room.

To be paid within 5 days of your booking.

After that period due to high demand for our rooms

we can not guarantee a room will be available.  

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Cancellations less than two weeks before the start of your cats stay will be charged at 50% of the invoice.  This will only be wavered if the government declares an emergency shut down in the UK. 

We ask you please to check holiday Insurance for those people who are travelling abroad regarding flights and borders closures. 

Other reasons for wavering the fees will be at the discretion of ourselves. 

We always do our upmost to re let your rooms wherever possible.

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 Owners returning to collect their cats before the contracted booking period will be required to pay the full contracted booking fee for your cats room. No refunds for early pick ups sorry.

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Fees include:

Food, bedding, toys, brushing, playtime, heaters/ heat pads when required.

Please look out price increase for minimum stay 01/10/2021

Standard Suite: One standard room. (4 ft x 10 ft)

• 1 Cat: £15.00/ day inc. VAT

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Family Suite: One deluxe room. 

(5 ft x 10 ft)

• 2 Cats: £24.00/ day inc. VAT

• 3 Cats: £27.00/ day inc. VAT

• 4 Cats: £32.00/ day inc. VAT

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Deluxe Family Suite: Two interconnecting standard rooms. 

(8 ft x 10 ft)

• 3 Cats: £34.00/ day inc. VAT

• 4 Cats: £37.00/ day inc. VAT

XL Deluxe Family Suite: Interconnecting single and deluxe room.

(9 ft x 10ft)

• 4 Cats: £40.00/ day inc. VAT

• 5 Cats: £42.00/day inc.  VAT

• 6 Cats: £47.00/ day inc. VAT or more can be offered                          

XXL Family Suite: Two interconnecting deluxe rooms.

(10 ft x 10 ft)

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• From £48 per day

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Our fees are charged on a day rate. A full day will be charged on day of arrival and day of  departure. However, if you collect your cat before 9.00 am on departure day you will not be charged for that day.

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Please contact us for more  prices if your requirements are different from those shown.

For more information on the rooms please visit the 'About Us' page.

Deposit 

A non-refundable £25.00/ room  deposit is required to confirm your booking. Over

Christmas and New Years there is a non refundable deposit of £40.00/per room.

Owners returning to collect their animals before the contracted booking period will be required to pay the full contracted booking fee room.

Minimum Stay  Price Increase From 01/10/2021

Due to our high cleaning standards we have a minimum stay for our rooms

Unfortunately as with everything this year, our sundries have gone through the roof, instead of increasing our daily rate we are now going to have a minimum fee of £50. ​

( Weekend, and mid week breaks of 3 days stay for one cat will be an increase from £45 to £50) 

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Over Bank Holidays there is a 4 day minimum charge for all rooms. 

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We do not charge any extra for bank holidays including Christmas, Boxing and New years day, however there is a 6 day minimum charge for either Christmas or New year,  please see our opening times for this period on our opening times page. 

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Discount

A 10% discount is given to bookings over 30 days.

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Payment Method

We accept BACs, cheque and cash payment. Payment of balance is due on arrival. Cats can be collected earlier than the departure date, however, you will still be charged for the total period booked. Cheques to be made payable to A.K.H. Car and Commercial Ltd. Please contact us for BACs details.

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Over Runs

Please ensure you book for the maximum period you will require. During busy periods we may not have space to 'hold over' a cat for longer than booked. We appreciate that delayed flights etc. are beyond your control and we will always do our best to accommodate your cat until you can collect them.

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